Faq's Frequently Asked Questions

E-mail - It is the power & convenience of internet to allow simultaneous & time - delayed communication between an individual & a professional. This can occur through e-mail, online chat, video conferencing or internet phone.

Advantages of email counseling:

  1. Client can choose an online counsellor for reasons completely independent of geographical proximity. From the counsellor’s point of view, all clients can dealt with in the same way, whether they live in Remote Island, in the center of large city or in a completely different country.
  2. Clients who are unable to keep regular appointment times for reasons of work- the flexibility of working with an asynchronous medium like email can make the difference between pursuing counseling and doing without.
  3. Counselling via email eliminates the usual requirement to spent time and money travelling to counsellor’s office.
  4. By eliminating intermediaries and allowing counseling work to take place without leaving home, online counselling offers an unusual level of privacy.
  5. Email counseling provides both client and counsellor the opportunity to reflect on thoughts, feelings and other person’s words.

Limitations of email-counseling:

  1. Lack of physical presence of another person in the same room may make some people feel less emotionally intimate and less comforted in times of distress.
  2. It can be frustrating to have waited for the counsellor to reply when using email counselling.

Any type of psychological services performed over telephone is called tele-counseling.

Advantages of tele-counseling:

  1. The decision about with therapist to work with isn’t limited by geography. You can choose to work with whom you have the best rapport or because she or he specializes in the issue for which you’re seeking counseling.
  2. You can participate in therapy even if you aren’t feeling completely well & particularly upset
  3. You can maintain your relationship with your counselor when you go on business trip, go on vacation or move to diff city/state.
  4. Comforting to the clients who don’t like power disparity that sometimes accompanies face-to face analysis.
  5. Many clients find it easier to talk openly about deeply personal issues, emotions & experiences over phone than in person.

Limitations of tele-counseling:

  1. Being physically present with your counselor may help you feel more connected with him/her.
  2. Some of the psychological therapies may not be possible through tele-counseling.


It is a Brief treatment focused on most recent behavior. It often targets a particular symptom or problematic situation and offers suggestions and advice for dealing with it.


It is generally a longer treatment, which focuses more on gaining insight into chronic physical ad emotional problems. Its focus is on the patients thought process, behavior and past events.


  1. Has a MD degree in the branch of medicine that focuses on mental health issues.
  2. Prescribes medications (if needed to treat)


  1. Has Doctorate of Psychology.
  2. Counselling, Psycho-Therapy and Cognitive Behavior Therapies are used for treatment.
  3. Does not prescribe medication.

Answers to both of these questions are- "NO" Hypnotism is often, mistakenly thought to be the same as "mesmerism". When we talk about Clinical Hypnotherapy, the aim is purely the cure. It is just the 'conscious-mind' which undergoes the sleep like state. The individual undergoing hypnosis is very much aware of what is happening around him / her. People generally hear and remember everything.

Hypnotherapy is not a dangerous procedure. It is not mind control or brain-washing. A therapist cannot make a person do something embarrassing or something the person doesn't want to do.

The following quote answers that question with a resounding “no”. The bottom line is that patients want to and need to be listened. They want a therapist who can listen to them in depth. That is what we offer. We listen to people in depth over an extended period of time and with great intensity. We listen to what they say in words and to what they say through their bodies and enactment. And we listen to them by listening to ourselves, to our minds, to our reveries and our own bodily reactions. We listen to their life stories and to the story that they live with us in the room - their past, their present and future. We listen to what they already know or can see about themselves, and we listen to ourselves listening. Whatever managed care says, and whatever drugs are prescribed and whatever the research findings, people still want to be listened to in depth and always will.

The way this commonly asked question is worked tells us a lot about the culture we live in today. We are action - oriented and usually want to know several action steps that we can take in order to solve our problems. Truly meaningful, significant change has to begin from within and changing from within requires a shift in perspective. This in turn usually happens only after contemplating an issue for a while.

In a word, NO. In fact, anyone who enters psychotherapy is courageous and to be respected because they are doing something about their problems by facing and confronting them.

For most people, the answer is no, at least not in terms of a nervous breakdown or crying uncontrollably. It is certainly possible that you may cry or feel anxious or upset. But any people feel relief after letting their feelings out during a session.

NO. However the answer depends upon whom you listen to. unfortunately many in our society still view a visit to a psychologist as a sigh of some inherent weakness or deficiency in the person. The good news is that many others are seeing this view as outdated and even foolish. I suggest that consulting a psychologist should be viewed the same as when one visit another professional, for example, a physician. While on the one hand we could say someone has physical weakness if they get the flu and have to visit their physician on the other hand we could say that a person is wise to seek the help of a trained professional. I believe it is the same for an emotional or behavioral problem, that is, it is wise (not weak) to seek professional help.

You can certainly try that but it often doesn’t work if we are not honest with ourselves. And in fact, the more we deal with life in that manner the more difficult it usually becomes to move on after each successive disappointment, frustration, and conflict. This is because each issue or situation that isn’t dealt with appropriately accumulates with other prior unresolved issue. Then when too many issues accumulate, the overflow comes out in the form of symptoms like stress, anxiety, depression, irritability, lack of focus, stomach upset, headaches, muscles tightness and the like. It is like a container that becomes too full and spills over if not monitored.

Generally, what you say in therapy sessions will be kept confidential. However, there are circumstances under which exceptions do exist. The following is not a complete list of exceptions to confidentiality but it does contain a few of the more common ones:

  1. You are a threat to harm yourself or someone else.
  2. Child abuse or neglect is suspected.
  3. If required to discuss with other professionals for further treatment.
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